FAQ
Discover the most common questions.
What services does MHC offer?
MHC provides a wide range of personalized services. We are your own personalized healthcare team on demand. We work proactively to improve your health. Our system includes annual complete health assessments, in-office procedures including cosmetics, referral management, hospital navigation and advocacy, mental health support, travel health assistance, and continuous 24/7 support for your acute healthcare needs.
How can I schedule an appointment?
To schedule an appointment, you can call our clinic directly or email us at hello@mediciohc.ca. Our staff will be happy to assist you with the appointment process.
Are you accepting new patients?
Yes, we welcome new patients to join our clinic. Feel free to reach out to us to become a part of our comprehensive health management program.
Can I consult with my personal physician virtually?
Absolutely! MHC offers virtual visits for your convenience. Consult with your personal physician via telephone, email, or video conferencing, whenever necessary.
How does the referral management process work?
Our clinic ensures timely and efficient coordination with specialist doctors for referrals. Your personal physician will facilitate seamless communication and ensure you receive the right care and treatment.
What type of in-office procedures are available?
At MHC, you can benefit from various in-office procedures, such as bloodwork, ECG, advanced cardiac testing, lung function testing, joint injections, and
dermatologic procedures including cosmetics, among other services and treatments tailored to your specific needs.
How does the travel health support work?
If you are traveling, our clinic offers consultations and assistance throughout your trip. In case of illness during your travels, we can liaise with healthcare providers abroad to ensure appropriate care.
Does MHC handle elderly health concerns?
Yes, we specialize in elderly health and provide tailored care to seniors, focusing on managing chronic conditions and enhancing their overall well-being.
Is mental health support a part of the services offered?
Yes, we provide mental health support and resources to address emotional well-being, ensuring comprehensive care for our patients’ mental health needs.
How can I reach my personal physician in case of urgent health concerns?
Your personal physician is available 24/7 for urgent health concerns. You can contact them directly through the provided contact information or reach our clinic during office hours for immediate assistance.
Does MHC accept insurance?
Our clinic can provide official documentation for your insurance company, health spending account, and accountants to ensure reimbursement. You are welcome to submit these documents to the third party for potential coverage or reimbursement.
Can MHC provide medical care outside Canada?
Yes, our experienced team continue to help you with care when abroad. We ensure you receive appropriate care, even when traveling internationally.